Returns & Exchanges
At Prestige Collections, we strive for absolute satisfaction with every luxury purchase. If you are not completely enamored with your selection, we offer a seamless 30-day return policy for all unworn items in their original packaging.
Return Process
- 1.Initiate Your Request
Log into your account and visit the 'Order History' section to select the items you wish to return and receive a digital authorization code.
- 2.Prepare Your Package
Carefully place the items back into their original designer boxes with all security tags intact and include the provided packing slip.
- 3.Ship It Back
Affix the prepaid boutique shipping label to your parcel and drop it off at any authorized courier location or schedule a complimentary home pickup.
- 4.Receive Your Refund
Once our quality control team inspects the returned garments, your refund will be processed back to your original payment method within 5 to 7 business days.